Returns & refunds

Damaged, faulty or incorrect items

If something arrives damaged, has a defect, or isn’t what you ordered, email hello@thejesuscorner.co.za within 7 days of delivery with your order number and a photo. We’ll send a replacement or give you a full refund, and we cover any return delivery costs. Your rights under the Consumer Protection Act, including the six-month warranty on defective goods, are not affected.

Changed your mind

Under the Electronic Communications and Transactions Act you may cancel an online purchase within 7 days of receiving it, for any reason. To do so:

• Email us within 7 days of delivery with your order number.
• Return the item unused and in its original condition and packaging.
• The cost of sending it back is yours, and we recommend a tracked service.

Once we receive the item we refund the full price you paid for it within 30 days, usually much sooner, to your original payment method. The original delivery fee is refunded only if you return the whole order.

Cancelling a preorder

You can cancel a preorder at any time before it ships, for a full refund. Just email us with your order number.

Refund timing

Refunds go back to the card or account you paid with. Banks usually take 5 to 10 working days to show the refund on your statement.

Questions? Get in touch.